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Intermediate · 19-bosqich

Shikoyat qilish: mahsulot yoki xizmatdan norozilik

Do'konda yoki mehmonxonada muloyim, lekin qat'iy shikoyat qilasiz: muammoni tushuntirasiz (I bought it last week, but it doesn't work), refund yoki replacement so'raysiz va sizga aytilgan gapni ko'chirasiz (The assistant told me that I could return it).

Dars so'zlari

InglizchaTalaffuzO'zbekcha
defective/dɪˈfek.tɪv/nuqsonli, yaroqsiz
compensation/ˌkɒm.penˈseɪ.ʃən/tovon, kompensatsiya
let down/let daʊn/umidini oqlamay xafa qilmoq
replacement/rɪˈpleɪs.mənt/almashtirish; o'rniga beriladigan yangi narsa
unacceptable/ˌʌn.əkˈsep.tə.bəl/qabul qilib bo'lmaydigan

Asosiy xulosalar

  • Shikoyat tartibi: Excuse me, I'd like to make a complaint. → muammo → Could I have a refund / replacement, please?
  • Muloyim bo'ling: I'm afraid…, Could I…?, I'd like…. Qat'iy, lekin qo'pol emas: I'm afraid that's not acceptable.
  • Muammoni Past Simple (I bought it last week) va Past Perfect (I had tried to fix it) bilan ayting.
  • Sizga aytilgan gap: The assistant told me that I could return it.

19-bosqich: Hikoya aytish va gapni ko'chirish: Past Perfect, reported speech

  1. Past Perfect: o'tmishdan oldin nima bo'lgan edi
  2. Past Perfect yoki Past Simple? Before, after, by the time
  3. Hikoya zamonlari birga: Past Simple, Continuous, Perfect
  4. Reported speech: darak gaplar (say, tell, zamon siljishi)
  5. Ko'chirma savollar, iltimos va buyruqlar
  6. Reporting fe'llari: suggest, promise, admit, deny, warn
  7. Voqea haqida xabar berish: yo'l hodisasi, o'g'rilik
  8. Yangiliklar va ommaviy axborot: so'zlar va sarlavhalar
  9. Hikoyada bog'lovchilar: suddenly, meanwhile, eventually, in the end
  10. Tinglash va gapirish: yangiliklar ma'ruzasi
  11. Shikoyat qilish: mahsulot yoki xizmatdan norozilik
  12. Yozish: qiziqarli hikoya
  13. O'qish va yozish: yangilik maqolasi
  14. Bosqich takrori: hikoya va ko'chirma gap
  15. Hikoya va ko'chirma gap: yakuniy takror